Ben’s Blog | News From Ben’s Bus

Refunds Due to Early Closure of Ski Resorts

Posted 3rd April 2020

 

HOW TO CLAIM A REFUND DUE TO THE CORONAVIRUS OUTBREAK

 

We have created a special page on our website for all our customers who were affected in March and April 2020 by the early closure of the french ski resorts because of the Corona Virus outbreak. We’ve made it as easy as possible for you to apply for a refund but we please ask you to visit this page of our website and carefully follow the instructions on it.

We thank you for your patience and understanding and remember, stay safe and ….

Stay at Home Whenever Possible 

Respect The Social Distance of 2 metres 

Wash Your Hands Regularly

 

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Serre Chevalier Timetable Extended

TRANSFERS TO SERRE CHEVALIER NOW RUN UNTIL THE 11TH APRIL

 

Serre Chevalier April TransfersFollowing the news that most airlines will not be flying into Turin for a few weeks as a result of the lock down policy instigated by the Italian government, Ben’s Bus has decided to extend its timetable for its airport transfers to Serre Chevalier to cover the popular Easter Holiday week.

We now have shared transfers from Grenoble Airport to Serre Chevalier running on the 4th and 11th April as well as transfers from Lyon Airport to Bourg d’Oisans.

 

BUS TIMES FROM GRENOBLE AIRPORT TO SERRE CHEVALIER

 

– On the 4th April, we have buses arriving at Grenoble Airport at at 07:55, 14:05 and 16:30

– On the 4th April, we have buses leaving Grenoble Airport at 11:35, 14:20 and 19:10

– On the 11th April, we have buses arriving at Grenoble Airport at 07:55, 10:20 and 14:50

 

LYON AIRPORT TO SERRE CHEVALIER

 

If you are flying into Lyon, visit our Lyon Airport to Bourg d’Oisans page to find out how we can get you half way there and how you can use alternative transport options to make the last leg of the journey to your resort.

 

Posted 11th March 2020
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Flybe Bankruptcy

FLYBE GOES INTO ADMINISTRATION

 

Flybe CollapseBen’s Bus would like to pass all the Flybe staff, their families and their customers all the best following the very sad news this morning that it has ceased trading and gone into administration. We hope the Flybe workforce can find gainful employment elsewhere and that their customers’ travel plans will not be disrupted too much. The BBC website has a useful article on your rights as a consumer.

If you had a Ben’s Bus Ski Transfer booked to your ski resort and you were arriving or departing on a Flybe flight, please read our advice below. Please also check your emails, including your spam.

 

 

BEN’S BUS BOOKED FROM LYON AIRPORT?

 

If you have changed your airline but you’re still flying into Lyon Airport, then please email us your Ben’s Bus Booking Reference Number (located on your eTicket which you can re-send to yourself here) and your new flight details and we’ll make those changes for you – availability permitting – for free.

If you are now flying into Grenoble Airport, please email us your Ben’s Bus Booking Reference Number and your new flight details and we’ll check to see if we have a bus for you. If we do, we’ll change that for you for free.

If you are now flying into Geneva Airport, then we will need to cancel your booking with us and ask you to re-visit our website to make a fresh booking. Provided we are informed by Tuesday 10th March, we will fully refund you with no admin fees, although we may charge a small portion of our admin fees if you paid with a credit card.

If you now wish to cancel your booking with us to or from Lyon Airport we will fully refund – and we will waive our usual admin fees – provided you get in touch before Tuesday 10th March. If you paid using a credit card, we may not be able to fully waive our admin fees.

 

 

BEN’S BUS BOOKED FROM GENEVA AIRPORT?

 

All Ben’s Bus Routes to and from Geneva Airport are currently operated by a franchisee of Ben’s Bus and may operate a different policy from what is listed above. Please do get in touch with our franchisees directly via our Geneva Airport Contact Us page to see what they can offer you.

 

Posted 5th March 2020
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Incredible March Snow Conditions in the Alps

AMAZING SNOW CONDITIONS – AND THERE’S MORE TO COME!

 

Amazing Snow Conditions 1st March 2020After a bit of a barren January, the snow is returning to the Alps with a vengeance. With the school holiday crowds starting to dissipate and the prospect of blue skies on the horizon, March is definitely looking like the month to go skiing this year.

Loads of resorts are reporting fantastic snow coverage after a pretty decent snowfall in February. Alpe d’Huez has a 2m base on the lower slopes and 3m on the upper slopes. And that’s before the 1m that’s predicted this week! Not great for people out there right now, but brilliant news for those of you thinking of booking a March trip.

Forget about the Coronavirus and get yourself out to the Alps because conditions like this in March don’t happen very often.

Check out the snow forecast website to see how much snow is heading to your resort. The J2Ski website is also pretty good. If you haven’t yet decided on which resort to go to, see a list of resorts we cover here.

 

TRANSFERS FROM GENEVA, GRENOBLE AND LYON AIRPORTS TO LOADS OF SKI RESORTS 

 

Whichever resort you are thinking of heading to, we’ll probably have a cheap ski transfer for you – and the chances are you’ll have a choice of airports to fly into. For instance, for Tignes, Val d’Isere or Val Thorens, you could fly into Geneva Airport, Grenoble Airport and Lyon Airport and bag a shared transfer with us from only £45pp. A lot of our buses in March are already looking so popular that we’re adding more buses to our schedules, which means less time hanging around at the airport and more time grabbing that fresh powder. Use the form at the bottom of this page to get a quote in seconds. 

Our transfers, depending on the route you’re travelling on, cost between £45 – £90 for a Return. If you’re heading up to the wonderful Alpe d’Huez or Les Deux Alpes, and you’re in a group, you could be paying just £26pp One Way!

Posted 1st March 2020

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February Half Term Traffic

TOP TIPS ON SURVIVING THE FEBRUARY TRAFFIC

 

Avoid School Holiday Traffic French Alps Ski TransferFrench half term runs from the 8th February – 7th March 2020. This means that for for every Saturday in February (and on the 7th March coming down the mountain) the roads are going to be very busy.

The French take holidays almost as seriously as they take strikes and hats off to them, because they are pretty smart about it. They get a 2 week half term in February and they split the country up into 3 zones, each one taking a different 2 week period. This spreads the load evenly but means there are 4 Saturdays in February when the traffic is pretty nasty. So be prepared for a long journey.

 

BRING PLENTY OF FOOD AND WATER WITH YOU

 

Food and Water on Ski Transfer JourneyHowever you are getting to and from the resort, whether it be on a shared ski transfer with Ben’s Bus, a private transfer or in in your own car, make sure you have enough food and water, especially if you are diabetic. Keep any medicines in your hand luggage and make use of the toilets before you get into your vehicle.

It’s not unusual for an airport transfer to Tignes for instance, to take 5 or even 6 hours instead of the usual 3 & 1/2 hours. So bring a book, some games for the kids and lots of pre-downloaded videos to view on your device.

 

 

AVOID THE MOUNTAIN ROADS BETWEEN 8AM – 2PM

 

Snail's Pace Mountain TrafficPlan your journey in advance. If you’re heading up to the resort, try to get to Grenoble or Albertville by 9am at the latest. Between 11am and 3pm the roads climbing the mountain can be moving at a snail’s pace. If you’re leaving the resort, try to do it before 07:30 or after 14:00. The worst hotspots are between Bourg St Maurice and Moutiers, the Rocade Sud ring road south of Grenoble and the Lyon and Chambery peages.

If you are taking a Ben’s Bus leaving Grenoble, Geneva or Lyon Airports between 10am – 4pm, the chances are you will hit some pretty heavy traffic. Your Ben’s Bus eTicket will mention if we have allowed extra time for your journey. If you are heading to Val Thorens, La Plagne, Les Arcs, Val d’Isere or Tignes, our drivers may have to take a legal break en-route. This is to comply with EU legislation and is designed to protect all road users. Use the facilities at the airport or in the resort before you leave as not all of our vehicles have toilets. If you need to go en-route, just ask the driver to pull over at the next convenient place. Thank you for your understanding with this.

 

LOCAL KNOWLEDGE IS GOLD!

 

Ben's Bus Ski Transfer VehiclesBook your ski transfer with a reputable and established company. Ben’s Bus has been working in the mountains for 13 years and works with local coach companies. Our drivers know the cheeky short cuts and how to avoid the bottle necks. Our coordinators consult traffic websites and traffic cameras and our drivers and reps report where the roads are congested.

Top Tip: Don’t rely completely on Sat-Nav as it might try to take you across mountain passes that are closed in the winter!

 

CHOOSE YOUR DATES WISELY

 

French School Holiday Dates

The easiest way to avoid the rush and the crowds is to take your ski holiday in January or March. You’ll also get cheaper deals on accommodation and the queues for the ski lifts will be much smaller. Plus, you’ll get that table at your favourite restaurant! This website is a good source of information about school holidays in France https://about-france.com/school-holidays.htm Of course if you have kids in school, then that’s not possible.

The worst 2 weeks will be the 15th – 22nd February and the 22nd – 29th February. During these weeks there are 2 zones in France on their holidays and many other European countries too.

 

Posted 7th February 2020

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PRE-SEASON DUMP ON ITS WAY!

HUGE SNOW FALL HEADING TO THE ALPS THIS WEEK-END

 

Huge Snowfall 1st Nov 2019Perfectly timed for the 1st November, the lovely weather people are predicting a massive dump over the week-end and into the start of next week. Most resorts are expecting about 50cm of snow between now and Wednesday.

What’s even better is that from Tuesday, the temperatures in resorts will drop to well below-zero. The freezing level is also pretty low at about 1600m. These are the perfect conditions for the all-important base to form. This is probably the only time we’re grateful to the piste bashers for pounding that lovely fresh powder into a rock hard pack!

Check out the snow forecast website to see how much snow is heading to your resort. The J2Ski website is also pretty good. If you haven’t yet decided on which resort to go to, see a list of resorts we cover here.

 

 

GET YOUR TRANSFER SORTED NOW. GENEVA, GRENOBLE AND LYON AIRPORTS TO LOADS OF SKI RESORTS 

 

If you haven’t already, you should get your ski transfer booked now. We have loads of routes available out of Geneva Airport, Grenoble Airport and Lyon Airport. Last year lots of our buses sold out. So if you’ve already got your holiday booked, what are you waiting for? Use the form at the bottom of this page to get a quote in seconds. 

Our transfers, depending on the route you’re travelling on, cost between £45 – £90 for a Return. If you’re heading up to the wonderful Alpe d’Huez or Les Deux Alpes, and you’re in a group, you could be paying just £26pp One Way!

Posted 1st November 2019

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Airport Transfers Tomorrowland Alpe d’Huez

AIRPORT TRANSFERS TO TOMORROWLAND WINTER ALPE D’HUEZ

 

Transfers to Tomorrowland Alpe d'Huez 2019Ben’s Bus has added extra buses to their timetable for their transfers from Grenoble Airport to Alpe d’Huez and Lyon Airport to Alpe d’Huez for the Tomorrowland Winter Festival. If you’re flying into Grenoble or Lyon St Exupery and need a transfer to Tomorrowland Winter 2019 in Alpe d’Huez, we can help you. We have many buses each day which means you’ll be off your plane and heading up to the Tomorrowland music festival with minimal waiting around. Prices start at £26pp.

USE THE FORM AT THE BOTTOM OF THIS PAGE TO GET A QUOTE

 

TOMORROWLAND WINTER FESTIVAL

 

Tomorrowland is the legendary music festival that’s usually held in Boom, Belgium. It’s well known as one of the best electronic music festivals in the world and has, in the past, attracted the likes of David Guetta, Carl Cox, Martin Garrix, Armin Van Buuren and Steve Aoki to name but a few.

This year the Tomorrowland team have created a Winter version and Alpe d’Huez, with its 300 days of sunshine a year, is the lucky ‘chosen one’! The event takes place between the 14th – 21st March 2020 and you can choose between a 4-day or a 7-day package, which includes festival access, accommodation, and ski pass. The Tomorrowland magic will be present throughout the resort and their trademark attention to detail, decor, atmosphere and exciting food and drinks stalls will surely transform the resort into a wonderland. Tickets are on sale now.

TRANSFERS TO ALPE D’HUEZ

 

Alpe d'Huez Airport TransfersVisit the Alpe d’Huez Tourist Office for additional information about the resort and the event. Our shared low cost transfers to Alpe d’Huez includes a meet and greet from our manager at your Airport, who will get you onto our coach. The transfer time to Alpe d’Huez from Lyon Saint Exupery is about 2 hours 25 minutes and from Grenoble it’s about 2 hours. We have 4 conveniently placed stops in the resort, all close to the big accommodation areas.

You can also stay in the ski resorts close to Alpe d’Huez. Our shared airport service can take you to the following destinations: Auris en Oisans, Vaujany, Oz en OisansBourg d’Oisans and Les Deux Alpes.

The airlines you can choose from include easyJet.com BA, Ryanair as well as Transavia from Rotterdam and Norwegian from Stockholm. Skyscanner is a great site to compare airline ticket prices.

Posted 28th October 2019

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Rise Festival Airport Transfers

RISE FESTIVAL RETURNS TO LES DEUX ALPES FOR 2019

 

Rise Festival Airport Transfers 2019The now infamous RISE Festival is returning to Les Deux Alpes for 2019! The pre-Christmas party in the Alps will run from the 14th December 2019 – 21st December 2019. It promises to be one of the best high-altitude ski parties of the season. Previous guests include Craig David, Sigma, Annie Mac and more. The resort offers fantastic skiing and even better apres ski. With the Main Stage and the Indoor Arena playing host to big names later in the evening, it’s a party not to be missed. All our RISE festival airport transfer buses make 3 stops in the resort so you won’t be far from your accommodation.

 

 

RISE FESTIVAL AIRPORT TRANSFERS FROM GRENOBLE

 

Grenoble Airport to Les Deux Alpes RISE TransfersBen’s Bus has laid on extra buses for the festival dates, with up to 8 running a day. This means you’ll be out of your plane and on your way to the RISE festival with minimal wait. Our prices are an unbeatable £51.50pp Return, £29.80pp Single, but with our group discounts, you could pay just £26pp Single. Grenoble Airport is the closest airport to Les Deux Alpes, with a transfer time of about 1 hour 45 minutes. This service will be popular so make sure you book early. Find out more on our Grenoble Airport to Les Deux Alpes page.

 

 

LYON AIRPORT TO RISE FESTIVAL TRANSFERS

 

Lyon Airport to Les Deux Alpes RISE TransfersLyon Airport to Les Deux Alpes Transfers take just a little longer than from Grenoble Airport, at just over 2 hours. Most buses are direct to the RISE Festival. One of our 3 stops in resort is right outside the main meeting point for the festival. A Return costs £63pp Return but with our group discounts, you could be paying just £55pp Return. As always with Ben’s Bus, a rep will meet you at Lyon Airport and in resort to make sure you get on the bus.

 

Posted 8th October 2019

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Thomas Cook Liquidation

Posted 23rd September 2019

THOMAS COOK CEASES TRADING

 

Thomas Cook Ceases TradingFollowing the very sad news that Thomas Cook, the 170 year old travel company, has ceased trading, Ben’s Bus would like to pass all the Thomas Cook staff, their families and their customers all the best. This must be a very distressing time for all involved and we hope those people can find some gainful employment elsewhere. Hopefully their customers holiday plans will not be disrupted too much.

If you were booked on a Thomas Cook Airlines flight and you had a Ben’s Bus Ski Transfer booked to your ski resort, please check your emails. We have been in touch with you let you know that we can either change your booking free or charge or offer you a refund.

 

CHANGING YOUR AIRLINE BUT STILL FLYING INTO THE SAME AIRPORT?

 

No problem. Just email us your Ben’s Bus Booking Reference Number (located on your eTicket which you can re-send to yourself here) and your new flight details and we’ll make those changes for you for free.

 

 

FLYING INTO A DIFFERENT AIRPORT AND STILL WISH TO USE BEN’S BUS?

 

It is very possible that we will still have a ski transfer from your new airport to your resort. You can see a list of all our routes here. If you are now flying into a new airport, simply email us your Ben’s Bus Booking Reference Number (located on your eTicket which you can re-send to yourself here). We will then need to cancel your booking and ask you to book back on again via our website. Ben’s Bus will waive all cancellation fees (except credit card fees which the banks take) provided we are notified before Monday 30th September.

 

WISH TO CANCEL YOUR BOOKING WITH US?

 

No problem, we understand. Just email us your Ben’s Bus Booking Reference Number (located on your eTicket which you can re-send to yourself here) and we will cancel your booking with no fuss and refund your card immediately. Ben’s Bus will waive all cancellation fees (except credit card fees which the banks take) provided we are notified before Monday 30th September.

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NEW! Lyon Airport to Alpe d’Huez & Les Deux Alpes

Posted 27th August 2019

WEEKDAY AND WEEK-END TRANSFERS FROM LYON AIRPORT TO LES 2 ALPES AND ALPE D’HUEZ

Following the success of our shared transfer service from Grenoble Airport to Alpe d’Huez and Grenoble Airport to Les Deux Alpes, we’re delighted to launch our new route from Lyon Airport to both resorts. Although Grenoble Airport remains the closest airport, with a transfer time of only 1 hour 45 minutes, Lyon St Exupery is also quite close, with an average transfer time of about 2 hours 30 minutes. That’s why we’ve started this route, to give our customers more choice and flexibility in choosing their holiday travel plans.

LYON AIRPORT TO ALPE D’HUEZ

Alpe d’Huez is a great all-round resort, suitable for families, young groups, beginners and experts alike. Our new Lyon Airport to Alpe d’Huez service operates from the 14th December 2019 until the 18th April 2020, almost every day of the week. Our prices are £63pp Return and £35pp Single. Groups of 8 or more get one seat for free and Children get a 10% discount. Lyon Airport is a much larger airport than Grenoble, with more flights from more UK, European and Worldwide destinations.

LYON AIRPORT TO LES DEUX ALPES

Lyon Airport to Les Deux Alpes Transfers

Les Deux Alpes benefits from having the largest skiable glacier in Europe. This stretches the ski season out much further than other resorts. It’s very popular with young groups as it has a legendary nightlife. Lyon Airport has loads of weekday and Sunday flights and with our regular Lyon Airport to Les Deux Alpes Transfer service running throughout the week, it makes it a perfect short break destination. Our transfers cost £63pp Return, £35pp Single, with discounts for groups and children.

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