Changes to Personal Details are free. Our fees for Adding Extra Bags can be found on our luggage allowance page.
Changes to Travel Plans cost £5pp (free for Ben’s Bus Plus customers). Any manual changes made by us will be charged at £10pp.
To Change 1 Person’s Travel Plans from a group booking, please log in and expand the appropriate section, which will explain how to do this.
YOU CANNOT DO THE FOLLOWING WHEN YOU LOG IN:
- ADD People To Your Booking : Please make a completely new booking for the additional passenger(s).
- CHANGE a Single > Return : The cheapest and simplest way to do this is to just make a second Single booking for the other part of your journey.
- CHANGE a Return > Single : Visit our Cancellation page and scroll further down to see details on how to do that.
The Booking Reference Number is located on your e-Ticket. View our Conditions of Sale for our terms on cancelling and changing your booking.