Safety & Security on Ben's Bus, The Airport Ski Transfer Specialists

SAFETY ON BEN’S BUS SKI TRANSFERS

The safety of our customers, drivers and staff has always been, and will always be our top priority. We only work with established, reputable, local coach companies who have years of experience driving on mountain roads. They all hold the necessary licences and insurance policies to operate in France and Switzerland and they all use snow tyres.

Ben’s Bus itself has an excellent safety record. Any incident reports are acted upon at Director level and will be followed up and actioned as deemed appropriate by the management.

DRINKING ALCOHOL ON OUR VEHICLES

We understand you’re on holiday and are in high spirits, but that doesn’t mean you can drink them on our buses. We politely remind all our customers that the drinking of alcohol on any of our vehicles is strictly prohibited. Drunk passengers could distract our driver and will inconvenience other passengers and we won’t tolerate that.

Please don’t waste your money on buying expensive alcohol at the airport as we will only ask you to put it in the hold of the bus. For the safety and comfort of all passengers, if anyone shows signs of being drunk, we will ask them to sit in the naughty corner until they sober up. They can then get on a later bus if they’re in a fit state to travel and they won’t inconvenience others.

If you’re interested in safety on the mountain, we have partnered with WEMountain who run online and physical courses.

WHAT YOU CAN DO TO HELP

WHEN YOU BOOK

BOOK AS A GROUP so that we know you can sit together (but only if you are all arriving and departing on exactly the same flight!!!)

UPGRADE TO Ben’s Bus PluS+ for free changes (up to 10pm, 4 days before your first transfer) and better Refund Terms should you need to cancel

SELECT YOUR BUS STOP WHEN YOU BOOK If you are travelling to Alpe d’Huez, Les Deux Alpes or Flaine you have a choice of stops in the resort. You can log into your booking later to select the correct stop. If you are heading to Val Thorens or Val d’Isere, you must select the correct destination (either Val Thorens / Val Thorens UCPA, or Val d’Isere Centre / Val d’Isere Bus Station) when you book.

BEFORE YOU TRAVEL

DO NOT TRAVEL IF YOU ARE FEELING UNWELL. If we have reason to believe you may be unwell, we can refuse you travel.

PLAN AHEAD. If the resort you are visiting has multiple stops, select this in advance by logging in.

CHECK YOUR SPAM / PROMOTIONAL FOLDER in case we have sent you any important information.

DURING YOUR TRIP

WASH YOUR HANDS prior to boarding our bus and bring your own face masks and hand sanitiser if you wish to.

AVOID ALCOHOL AND COFFEE PRIOR TO / DURING YOUR JOURNEY to reduce the need toilet for using the toilet.

TELL US IF YOU FEEL UNWELL AFTER YOUR JOURNEY so that we can inform other passengers who were on your bus.

Safety and Security on Ben's Bus Ski Transfers