SAFETY ON BEN’S BUS SKI TRANSFERS
The safety of our customers and staff has always been our top priority. We only work with established, reputable, local coach companies who have years of experience driving on mountain roads. We have an excellent safety record and any reports of infringements are acted upon at Director level.
We are grateful to the kind people who reviewed our handling of the closure of the resorts in March 2020 on Trip Advisor and facebook. Preparations to be as COVID-secure as we reasonably can be next season are already underway. You can help us by reading all the sections below before you book, before you travel and whilst on holiday.
BEN’S BUS PLUS REFUND GUARANTEE
Upgrading to Ben’s Bus Plus at a cost of between 6-8% of your Ticket price offers you the Peace of Mind of a 100% Refund of your Ticket price in case you need to cancel. You’ll also get free, unlimited changes to your booking (any fare differences are payable). These special cancellation and changes terms are valid up to 1pm, 5 days before your first transfer.
If you don’t upgrade, we’ll charge a £15pp admin fee if you cancel your booking up to 3 weeks before your transfer. If we are given less than 3 weeks notice, no refund will be given. You can edit your booking up to 1pm, 5 days before your transfer at a cost of £5pp. After that you can contact us and we may be able to make changes for you at a cost of £10pp. Consult our Conditions of Sale for more details.
PLEASE HELP US BY BOOKING AS A GROUP IF YOU CAN, SO WE KNOW YOU CAN SIT TOGETHER