Lyon Airport Ski Transfers Questions

The following resorts are all the ski resorts and destinations that we run direct* buses to from Lyon Airport. If you click on them, you will be directed to the page on our website which has all the information you will need to know.

Aime  |  Alpe d’Huez |  Bourg St Maurice  |  Les Deux Alpes |  Les Menuires  |  Moutiers  |  Sainte Foy  |  St Martin de Belleville  |  Tignes  | Val d’Isere  |  Val Thorens

 The following resorts are all accessible by Ben’s Bus but we do not run direct transfers to them. We can drop you off at the nearest town and from there you can take either a taxi or public bus onto your resort. If you click on your resort below you can find out all the information you need to know.

Auris en Oisans      Brides Les Bains      Courchevel      La Grave    La Plagne      La Rosiere      La Tania      Les Arcs      Les Allues      Meribel      Mottaret      Oz en Oisans     Serre Chevalier      Vaujany      Villard Reculas

If you are looking for a ski transfers to any other ski resort that is not listed above we can recommend a local private transfer company called Actibus who are local to the area, speak good English and are very reliable.

Alternatively, you could contact the Tourist Office of your resort for more information.

*some resorts require a change of bus. Click your resort to find out more about this.

We run our shared ski transfers from Lyon Airport to most of our ski resorts on the following dates. Please visit the correct page on our website, using our top menu, to be sure we run to your resort on these dates.

Every SATURDAY from the 12th December 2020 until the 10th April 2021

Every SUNDAY from the 20th December 2020 until the 11th April 2021. 

Other Days of The Week: We have a few weekday services to Alpe d’Huez and Les Deux Alpes but not to any other resorts. We would recommend taking the shuttle bus service from Lyon Airport to Grenoble city centre. From Grenoble you can take a trains with SNCF (to catch connecting local buses closer to your resort) or visit the Tourist Office website for your resort. Alternatively, you could book a private transfer from Lyon Airport with Actibus.

Please Note The Following Exceptions:

– On the 12th and 13th December we only have services from Lyon airport.

– On the 10th and 11th April we only have services to Lyon airport.

Our policy on carrying children depends on the route you are interested in. For more exact details about what we can do for you if you have children in your group, please visit our childrens page.

Our bus timetable works around the flight arrivals and departures so you never have to wait long. The easiest way to find the bus time that connects with your flight is to put your details into our Booking Form. Once you have selected your dates and flights, our ski transfer bus times will appear.

This is fine. Please just ensure that you can see all the information that is on the e-Ticket as it is really useful stuff! The driver and / or rep will accept an e-Ticket that is on your phone.

You must meet our representative and board the Vehicle within fifteen (15) minutes of the scheduled Journey departure time on your Ticket. If you miss your Service due to a delayed or diverted flight or delayed Luggage and there is space on the next available Service, we may allow you to travel on that Service, at the sole discretion of our representative at the airport whose decision will be final.

Please read our Conditions of Sale for further information.

To see how long your journey takes, please select your resort below. This will open up a page and half way down that page we list the transfer times from all airports.

This depends on how many clients we have booked onto other resorts. Generally the stops do not have a significant impact on the overall journey time.

We are sorry if you have problems with our payment site. This could be for one of the following reasons:

1. If your transaction is coming up as “Declined” then that is usually your card issuer refusing the payment.

a) This could be because the Card Number, Expiry Date, CVV 3 Digit Code or 3d Secure Password (see point 4 below) have been entered incorrectly. We would suggest trying again and ensuring these details are entered correctly

b) Your bank has declined the transaction due to security reasons. We would suggest contacting your card issuer to ask them if they have blocked this payment for a particular reason

c) On the payment page where you put your card details in, you may have selected that you wish to pay in your local currency and there was an issue with this. Please try again but please time, select that you wish to pay in GBP (Pound Sterling £).

2. There was a temporary problem with the payment site – please try again in a short while.

3. You may be using foreign letters when you put your name / address into the Payment site. Please replace these with latin letters.

4. You have signed up to 3d Secure (Verified by VISA or Mastercard Secure) or another password driven security system operated by your bank. Sometimes our payment system is not compatible with the bank’s system. We would suggest trying again with a different card.

Please do try again following the above tips and if it still does not work, try with another card or from another computer. If you still encounter problems with multiple cards then please contact ben@bensbus.co.uk providing the the name of the card holder, the exact time and date of the failed transaction and if possible a screenshot of the error you receive.

No problem! We are sorry you did not find the answers to your questions. Please email lyonairport@bensbus.co.uk and one of our team will be in touch. We aim to reply to your email within 24 hours.

If you are travelling today, please use the Contact Phone Numbers on your eTicket.