Geneva Airport Ski Transfers Questions

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Ski Transfer QuestionsBelow is a list of the most commonly asked questions about our service from Geneva Airport. 95% of questions we receive are answered on our website. It is usually quicker to read the appropriate section below, or select the correct page from our main menu above. If your question is not answered on our website, you can email us at We aim to respond to all emails within 24 hours.


If you are travelling with us today, for urgent enquiries only, use the Contact Information on your eTickets.


What happens if my flight is delayed?
flying into one airport and out of another
I have my e-Ticket on my phone but not printed – is this OK?
Where do I meet the rep at Geneva airport?
How long does the journey take?
I am not flying into Geneva airport!
My payment fails! What shall I do?
I really need to speak to someone!