Grenoble Airport Ski Transfer Questions

The following resorts are all the ski resorts and destinations that we run direct* buses to from Grenoble Airport. Select one to be directed to the page on our website which has all the information you will need to know.

Aime  |  Alpe d’Huez  |  Bourg d’Oisans  |  Bourg St Maurice  |  Chamrousse  |  La Grave  |  Les Deux Alpes  |  Les Menuires  |  Moutiers  |  Sainte Foy  |  Serre Chevalier  |  St Martin de Belleville  |  Tignes  |  Val Thorens  |  Val d’Isere

The following resorts are all accessible by Ben’s Bus but we do not run direct transfers to them. We can drop you off at the nearest town and from there you can take either a taxi or public buses onto your resort. Click on your resort to find out all the available information.

Brides Les Bains      Courchevel     La Plagne      La Rosiere      La Tania     Les Allues      Les Arcs      Meribel      Mottaret     Oz en Oisans      Vaujany

If you are looking for a ski transfers to any other ski resort that is not listed above, your options are:

1. Take the shuttle bus from Grenoble Airport to Grenoble City Centre. From here you can take any public bus or train to your resort. We would recommend contacting the Tourist Office for your resort for more information.

2. We can recommend a local private transfer company called Actibus who are local to the area, speak good English and are very reliable.

Our dates of operation for the 20120 / 2021 winter ski season are from the 11th December 2020 to the 25th April 2021, depending on the resort you are going to. Select your resort from our Grenoble Airport page and then expand the section DATES towards the bottom of the page.

For Alpe d’Huez, Les Deux Alpes, Bourg d’Oisans, Rochetaillee (for Oz and Vaujany) we run a bus within 2 hours of any flight landing, every day of the week that there is a scheduled flight into Grenoble Airport.

For Aime, Bourg St Maurice, Les Menuires, Moutiers, St Martin de Belleville, Sainte Foy, Tignes, Val Thorens and Val d’Isere we run up to 6 buses every Saturday and an early morning Sunday bus.

For Chamrousse and Serre Chevalier, we have up to 4 buses every Saturday.

Our policy on carrying children depends on the route you are interested in. For more exact details about what we can do for you if you have children in your group, please visit our childrens page.

Our bus timetable works around the flight arrivals and departures so you never have to wait long. The easiest way to find the bus time that connects with your flight is to put your details into our Booking Form. Once you have selected your dates and flights, our ski transfer bus times will appear.

This is fine. Please just ensure that you can see all the information that is on the e-Ticket as it is really useful stuff! The driver and / or rep will accept an e-Ticket that is on your phone.

You must meet our representative and board the Vehicle within fifteen (15) minutes of the scheduled Journey departure time on your Ticket. If you miss your Service due to a delayed or diverted flight or delayed Luggage and there is space on the next available Service, we may allow you to travel on that Service, at the sole discretion of our representative at the airport whose decision will be final.

Please read our Conditions of Sale for further information.

To see how long your journey takes, please select your resort below. This will open up a page and half way down that page we list the transfer times from all airports.

This depends on how many clients we have booked onto other resorts. Generally the stops do not have a significant impact on the overall journey time.

We are sorry if you have problems with our payment site. This could be for one of the following reasons:

1. If your transaction is coming up as “Declined” then that is usually your card issuer refusing the payment.

a) This could be because the Card Number, Expiry Date, CVV 3 Digit Code or 3d Secure Password (see point 4 below) have been entered incorrectly. We would suggest trying again and ensuring these details are entered correctly

b) Your bank has declined the transaction due to security reasons. We would suggest contacting your card issuer to ask them if they have blocked this payment for a particular reason

c) On the payment page where you put your card details in, you may have selected that you wish to pay in your local currency and there was an issue with this. Please try again but please time, select that you wish to pay in GBP (Pound Sterling £).

2. There was a temporary problem with the payment site – please try again in a short while.

3. You may be using foreign letters when you put your name / address into the Payment site. Please replace these with latin letters.

4. You have signed up to 3d Secure (Verified by VISA or Mastercard Secure) or another password driven security system operated by your bank. Sometimes our payment system is not compatible with the bank’s system. We would suggest trying again with a different card.

Please do try again following the above tips and if it still does not work, try with another card or from another computer. If you still encounter problems with multiple cards then please contact ben@bensbus.co.uk providing the the name of the card holder, the exact time and date of the failed transaction and if possible a screenshot of the error you receive.

No problem! We are sorry you did not find the answers to your questions. Please email grenobleairport@bensbus.co.uk and one of our team will be in touch. We aim to reply to your email within 24 hours.

If you are travelling today, please use the Contact Phone Numbers on your eTicket.