Welcome to our help & contact hub!

We’ve made it easy to find answers to your questions, manage your bookings, and to get in touch with us. Explore the options below to get the assistance you need.

To find our email address, click the FAQs & Contact Us button and then select your airport.

How can we help you today?

My Booking FAQs & Contact Us

Need to Change, Cancel or Find Your Booking?

If you already have a booking and need to edit, find or cancel it, select an option below

Change my Booking Cancel my Booking Find my Booking

Airport & Services FAQs

For answers to all the common questions we get about our services and the airports, and to find our email address, please choose your airport below.

Geneva Airport FAQs Grenoble Airport FAQs Lyon Airport FAQs

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Sign up to our mailing list to be the first to hear about new offers, routes and discounts, as well as notifications for when our tickets go on sale for each ski season.

By clicking ‘Sign Me Up!’ you consent to receive ski transfer news and special offers by email from Ben’s Bus. You can withdraw your consent at any time by clicking the unsubscribe link in any marketing email we send you. To learn how we use your personal data, please read our Privacy Policy.

Ben’s Bus Ltd is registered in England and Wales, company number 05961403. Its address is Garden Flat, 70 Fairhazel Gardens, London, NW6 3SR

Looking for something specific?

Use this handy search feature!

Enter a keyword or search term to find the information you’re looking for. Or check out our Geneva, Lyon or Grenoble FAQ pages.