Change My Booking

You CAN do the following when you log in

• Change Personal Details for free.
• Update your Bus Stop for free (for Alpe d’Huez, Les 2 Alpes and Flaine)
• Change Travel Plans at a cost of £8pp (free for Ben’s Bus Plus+ customers, or if you change your flight details but your bus times are unaffected).
• Add Extra Bags to your booking. Your luggage allowance and fees for adding extra bags can be found on our luggage allowance page.
• To change only 1 Person’s Travel Plans from a group booking, please log in and expand the appropriate section, which will explain how to do this

You CANNOT do the following when you log in

• Add People To Your Booking : Please make a completely new booking for the additional passenger(s).
• Change a Single > Return : The cheapest and simplest way to do this is to just make a second Single booking for the other part of your journey.
• Change a Return > Single : Visit our Cancellation page and scroll further down to see details on how to do that.