LAST UPDATED 4th March 11:30 (UK Time)
MIDDLE EAST CONFLICT
If you’re unlucky enough to be in the Middle East right now, the first thing to say is we wish you all the best and we hope you, your friends and your family are and remain safe.
We understand many travel insurance policies do not cover wars, so we are stepping in to help. If you are due to come on holiday to the Alps in the next few weeks, we feel for you and are here to help.
Read below for the exceptional refunds we have and will be offering.
Arriving 7th or 8th March:
If you cannot travel, please Cancel Your Booking. Please then send an email to ku.oc.subsneb@ecnanif before 5pm on the 5th March explaining your situation. Provided your flight was from the affected area, we will offer a full refund and we will not retain any admin fees.
Arriving 9th March and beyond
We understand the dilemma you are in and the uncertainty you face as to whether you will be able to go on holiday. We would suggest you consider the following:
:- If you cancel your booking with us before 5pm on the 6th March, provided your flight was from the affected area, we will offer a full refund and we will not retain any admin fees.
:- If you cancel your booking with us after the 6th March, our usual cancellation fees will apply.
:- Hopefully the situation will stablise and peace will ensue and you will be able to travel. In that instance you could re-visit our website to make the booking with us again. Of course there is no way of knowing if seats on your preferred service will still be available, but we hope so.
We would advise contacting your airline and your embassy to see what official advice they are offering. Here are a few of the most popular airlines that service the Middle East.
Emirates British Airways El Al Arkia Qatar Airways
View Ben’s Bus Routes out of Geneva Airport
View Ben’s Bus Routes out of Lyon Airport
View Ben’s Bus Routes out of Grenoble Airport
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