Ben’s Blog | News From Ben’s Bus

Travel Information Saturday 17th March

Posted 16th March 2018

TRAVELLING WITH US ON SATURDAY THE 17th MARCH???

 

Snow Saturday 3rd MarchThere’s a mini “Beast from the East” heading towards the UK again this week-end. Is this the Russian revenge they’ve been talking about? Although the weather is not expected to be anywhere near as bad as 2 weeks ago, some parts of the UK will be affected and so some UK airports may experience delays. Check out the BBC weather report which says “Areas expected to be affected on Saturday in England includes the North East, North West, West Midlands, East Midlands, Yorkshire and Humber, the East of England, London and the South East.” There is also some snow due in some resorts in the Alps, although the French school holidays have now finished so the traffic is not expected to be really bad.

If you are travelling on any of our services, please be prepared for the potential of a longer than usual transfer. Bring fluids and food with you and if the toilets don’t happen to be working, just ask the driver to pull over at the next safe place. Bring a book / DVD player so you don’t get bored and please be patient with our staff who will be doing their best. We do offer a shared service so we do have to consider the needs of other passengers.

 

FLYING OUT OF GRENOBLE / LYON AIRPORT BACK HOME

If you are taking our services from any resort to Grenoble, Geneva or Lyon Airports on Saturday 17th March, please ask your Lead Passenger to check their email inbox, spam and promotional folders and phones. We have contacted all people by email and text message if we have changed your bus time. If you have not received an email from us about a change, then your bus transfer remains as per your existing eTicket. If you want to be sure, you can re-send yourself your eTicket here. The new eTicket that will be sent out will show the correct bus times.

 

FLYING INTO GRENOBLE / LYON AIRPORT

DELAYED FLIGHTS: If your flight is delayed, please DO NOT CALL the number on your eTicket. Our team moniters flight arrival times and they try to create space on later services if your flight is delayed. Calling our team will only distract them from this important task and so would be counter-productive. As soon as you arrive at the airport, find your rep as per the instructions on your eTicket and they will update you on the situation.

CANCELLED FLIGHTS: If your flight is cancelled, please DO NOT CALL the number on your eTicket. They will be very busy dealing with customers arriving on the day.

If you have booked a new flight for later in the day to either Grenoble, Lyon or Geneva Airport, please find the Ben’s Bus Rep in Arrivals once you land and if they can get you on a bus, they will.

If you have booked a new flight on a different day, then please email the following information to the correct email address below:

  • Your Ben’s Bus Booking Reference Number (located in your eTicket email)
  • New Arrival Date
  • Airline
  • From which airport are you flying in from?
  • What time do you land at Grenoble / Lyon

lyonairport@bensbus.co.uk if your booking was to Lyon Airport

oisans@bensbus.co.uk if your booking was from Grenoble Airport to Alpe d’Huez, Les Deux Alpes, Rochetaillee, Serre Chevalier or Bourg d’Oisans

tarentaise@bensbus.co.uk if your booking was from Grenoble Airport to any other resort

We will do our best to get you on a service on your travel date and we will reply to your email. Thank you for being patient after you have sent your email as we may not be able to reply immediately.

Please note that although we will do all of the above for you and we will do it for free, we are under no obligation to provide you with alternative transport if your flight is late, diverted or cancelled. There is no guarantee that we will be able to offer you seats on later services. To see our Conditions of Sale, please visit this page of our website. We would advise that you check your travel insurance cover in advance of your holiday.

Many thanks for your understanding and Good Luck!

The Ben’s Bus Team

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Travel Information Saturday 3rd March

Posted 2nd March 2018

TRAVELLING WITH US TO / FROM GRENOBLE OR LYON AIRPORTS ON SATURDAY THE 3RD MARCH???

 

Snow Saturday 3rd MarchThere is a lot of snow due this Saturday in both the UK and France. Some UK airport may experience delays and the roads leading into and out of the alps will be difficult, since the French School holidays are still in full swing. Please do read our advice below if you are travelling with us this week-end.

If you are travelling on any of our services, please be prepared for a longer than usual transfer. Bring fluids and food with you and if the toilets don’t happen to be working, just ask the driver to pull over at the next safe place. Bring a book / DVD player so you don’t get bored and please be patient with our staff who will be doing their best. We do offer a shared service so we do have to consider the needs of other passengers.

 

FLYING OUT OF GRENOBLE / LYON AIRPORT BACK HOME

If you are taking our services from any resort to Grenoble or Lyon Airports on Saturday 3rd March, please ask your Lead Passenger to check their email inbox, spam and promotional folders and phones. We have contacted all people by email and text message if we have changed your bus time. If you have not received an email from us about a change, then your bus transfer remains as per your existing eTicket. If you want to be sure, you can re-send yourself your eTicket here. The new eTicket that will be sent out will show the correct bus times.

 

FLYING INTO GRENOBLE / LYON AIRPORT

DELAYED FLIGHTS: If your flight is delayed, please DO NOT CALL the number on your eTicket. Our team moniters flight arrival times and they try to create space on later services if your flight is delayed. Calling our team will only divert them from this important task and so would be counter productive. As soon as you arrive at the airport, find your rep as per the instructions on your eTicket and they will update you on the situation.

CANCELLED FLIGHTS: If your flight is cancelled, please DO NOT CALL the number on your eTicket. They will be very busy dealing with customers arriving on the day.

If you have booked a new flight for later in the day to either Grenoble, Lyon or Geneva Airport, please find the Ben’s Bus Rep in Arrivals once you land and if they can get you on a bus, they will.

If you have booked a new flight on a different day, then please email the following information to the correct email address below:

  • Your Ben’s Bus Booking Reference Number (located in your eTicket email)
  • New Arrival Date
  • Airline
  • From which airport are you flying in from?
  • What time do you land at Grenoble / Lyon

lyonairport@bensbus.co.uk if your booking was to Lyon Airport

oisans@bensbus.co.uk if your booking was from Grenoble Airport to Alpe d’Huez, Les Deux Alpes, Rochetaillee, Serre Chevalier or Bourg d’Oisans

tarentaise@bensbus.co.uk if your booking was from Grenoble Airport to any other resort

We will do our best to get you on a service on your travel date and we will reply to your email. Thank you for being patient after you have sent your email.

Please note that although we will do all of the above for you and we will do it for free, we are under no obligation to provide you with alternative transport if your flight is late, diverted or cancelled. There is no guarantee that we will be able to offer you seats on your preferred service. To see our Conditions of Sale, please visit this page of our website. We would also advise that you check what your travel insurance covers you for in advance of your holiday.

Many thanks for your understanding and Good Luck!

The Ben’s Bus Team

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More Ski Transfer Buses added to Grenoble Airport Service

Posted 26th February 2018

EXTRA SKI TRANSFER BUSES ADDED FROM GRENOBLE AIRPORT

 

Extra Buses Grenoble Airport Ski TransfersDue to the fantastic conditions to be had in the French Alps this year, we’ve just added a load of new buses to our timetable from Grenoble Airport to all our ski resorts. This means less time hanging around at Grenoble Airport and more time on the slopes!!

Check out how quickly we can get you up to the mountains by putting your dates and flight details into our online booking form on our Prices Page.

 

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Congratulations Medal Winners

Posted 18th February 2018

CONGRATULATIONS TO SARAH HOEFFLIN AND ALL THE OTHER MEDAL WINNERS IN SOUTH KOREA

 

Sarah Hoefflin Gold MedalA massive congratulations to Sarah Hoefflin, an ex-Ben’s Bus Geneva Airport Supervisor, on her recent Gold glory at the Winter Olympics. What an amazing achievement. Enjoy this moment Sarah!! http://www.bbc.co.uk/sport/winter-olympics/42980987

A big thank you goes out to all the other contestants for keeping us entertained over the last week, congratulations to all the other medal winners and good luck to those still waiting to compete.

Ben’s Bus donates to up and coming snowsport starletts so let’s hope we’ll be seeing more success for GB winter athletes over the years. You can find out what we do and how you can also help on our Charities page.

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Saturday 17th February Ski Transfers to Grenoble and Lyon Airports

Posted 16th February 2018

UPDATE FOR OUR CUSTOMERS TRAVELLING FROM RESORT TO GRENOBLE AND LYON AIRPORTS ON SATURDAY THE 16TH FEB

 

If you are taking our services from any resort to Grenoble or Lyon Airports on Saturday 17th February, please ask your Lead Passenger to check their emails and phones. We have contacted all people by email and text message if we have changed your bus time. We have also contacted some customers to ask them if they would like to be moved to an earlier bus.

 

If you have not received an email from us about a change, then your bus transfer remains as per your existing eTicket. If you want to be sure, you can re-send yourself your eTicket here. The new eTicket that will be sent out will show the correct bus times.

Many thanks for your understanding.

The Ben’s Bus Team

 

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Easter Ski Transfers Now On Sale

Posted 13th February 2018

OUR BUSES FROM GRENOBLE AIRPORT TO ALL RESORTS NOW ON SALE UP UNTIL 21ST APRIL 2018!

 

Easter Ski TransfersFor those of you who have been waiting to book our buses for your Easter ski break – the wait is over!! All our buses from Grenoble Airport, Geneva Airport and Lyon Airport are now on sale and you can book now through our website booking engine.

The Alps have been hit hard by massive snowfalls since December, setting up an incredible base which is looking like it will last well into April. With chilly temperatures and Easter falling a bit earlier than in previous years, it’s never been a better time to book a little cheeky late ski trip. Our ski transfers start from as little as £47.80 with discounts for groups and Children.

The Resorts we cover from Grenoble Airport include:

Alpe d’Huez    |    Les Deux Alpes    |    Chamrousse    |    Tignes    |    Val d’Isere    |    Val Thorens 

Les Menuires    |   Sainte Foy    |    St Martin de Belleville

 

The Resorts we cover from Geneva Airport and Lyon Airport include:

La Plagne    |    Les Arcs    |    Meribel    |    Tignes    |    Val d’Isere    |    Val Thorens 

Brides Les Bains    |    Les Allues    |    Les Menuires    |   Mottaret    |    Sainte Foy    |    St Martin de Belleville

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Update Saturday 6th January Ski Transfers

Posted 4th January 2018

UPDATE FOR OUR CUSTOMERS TRAVELLING FROM RESORT TO AIRPORT ON SATURDAY THE 6TH JAN

 

If you are taking our services from any resort to Grenoble, Lyon or Geneva Airports on Saturday 6th January, please ask your Lead Passenger to check their emails and phones. We have contacted all people by email and text message if we have changed your bus time.

The weather is expected to clear on Friday and Saturday but we have erred on the side of caution and moved some people onto earlier buses or brought forward our departure times. We have contacted all customers, by text and email, who are on affected buses.

If you have not received an email from us about a change, then your bus transfer remains as per your existing eTicket. If you want to be sure, you can re-send yourself your eTicket here. The new eTicket that will be sent out will show the correct bus times.

Many thanks for your understanding.

The Ben’s Bus Team

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Supporting The British Snowsports Fund

Posted 18th November 2017

THE WINTER OLYMPICS AND SUPPORTING THE BRITISH SNOWSPORTS FUND

 

In anticipation of the upcoming Winter Olympics, which Ben’s Bus is getting very excited about, we thought we’d bring you an update on where some of our charitable donations go and how you can donate directly.

 

Supporting the British Snowsports Fund Maisie

We’re proud to have been working with the British Snowsports Fund for more than a year to help support the UK’s future snowsports Olympians. As a partner of the Fund, the money we raise through our customer donations and the Ben’s Bus donations goes straight to helping athletes through their careers – from those getting ready for the Olympics to young snowsports athletes coming up through talent pathways. In September 2017, the Fund awarded its first grants to 4 promising talents, including 20 year-old snowboard cross athlete Maisie Potter (pictured).

Of receiving her BSF grant, Maisie, from Bangor in North Wales, says, “this reward has really given me extra motivation, knowing that that my federation are behind me and believe in my ability.” As the Olympics approach and the UK is getting behind its snowsports athletes, you can find out more about BSF and how you can donate here!

 

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New Group Discounts From Grenoble Airport

Posted 28th October 2017

GROUPS OF 6 OR MORE TO GET 1 FREE SEAT ON MOST GRENOBLE AIRPORT ROUTES

 

New Group Discounts from Grenoble AirportAt Ben’s Bus, we’re always working hard to bring you the cheapest transfers possible. That’s why we’ve improved the group discounts on our routes from Grenoble Airport to Val Thorens, Tignes, Val d’Isere, Les Menuires, St Foy and St Martin de Belleville. Now, groups of 6 or more will get one seat for free!! That means you could be paying as little as £71.25pp Return and £39 Single. If you heading to Moutiers, Aime and Bourg St Maurice you’ll pay as little as £63pp Return.

To find a price for your group, use the Instant Quote form on our Home Page and all the discounts will be applied automatically, including the 10% discount for kids.

 

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Vehicle Air Pollution Stickers

Posted 16th May 2017

FRANCE TAKES STEPS TO TACKLE AIRPORT POLLUTION

 

The French Alps might seem like a haven for pure air, but the reality is some of the towns in the valleys are amongst the worst polluted places in France, as John Laurenson writes in this BBC article.

French Alps Air Pollution

Depending on which resort you’re in, you’re unlikely to feel the effects of pollution as the air at high altitude is pretty clean. However, down in the valley, meteological conditions often keep the fine particle pollutants accumulated and festering, causing serious health problems for its inhabitants. It’s now got to such a level that the government has been forced to take action – and this could affect you.

 

 

WHAT YOU NEED TO KNOW IF YOU ARE DRIVING IN FRANCE

 

Crit Air Pollution StickersThe French government has launched a new scheme, Crit Air Vignettes. If you are driving in certain areas of France (notably Paris, Lyon and Grenoble), even in a British registered car, you will need a sticker showing how “green” your vehicle is. You can apply for your vignette online and they cost as little as £4. If you don’t buy one, you could be liable for a fine of up to £112. The idea is that during certain periods, when pollution levels rise to a critical point, older, more polluting vehicles will not be allowed into the controlled area. This RAC article has more useful information about what you need to know.

 

 

WHAT YOU CAN DO TO REDUCE YOUR CARBON FOOTPRINT

 

If you’ve chosen to fly to France for your ski holiday, follow these tips on how to minimise your impact on the local environment:

 – CHOOSE THE RIGHT AIRPORT. Once you’ve chosen your ski resort, consider carefully which airport is best for you. For French resorts, you have Geneva Airport, Grenoble Airport, Lyon Airport or Chambery Airport. Check out the transfer distance from each airport on our website and you could save yourself time, money and a load of hassle.

– CHOOSE A SHARED SKI TRANSFER. Ben’s Bus generally uses large, 50 seater buses. Based on an average of 3 people either in a hire car or a private transfer, that’s saving about 16 other vehicles on the road! Less pollution and less congestion = even less pollution!

– DON’T BRING THE KITCHEN SINK! Do you really need all that stuff? Ski Hire has come a long way in the last few years and the equipment on offer now is really good. How about just bringing your ski boots and then hiring a board / skis? Apart from saving money on airline fees, you’ll arrive into resort less stressed and you’ll get to try out the latest equipment.

– FLY ON A SUNDAY? The roads are hardly ever congested on a Sunday, meaning a quicker transfer time. Just make sure, before you book your flight, that you can get a shared transfer.

 – AVOID PEAK TIMES. The roads leading up to the resorts are generally busiest between 12 noon – 4pm. If you are travelling in school holidays, especially around February, this congestion can get really bad. Consider flying early in the morning so you get to the resort before the mayhem starts. Alternatively, fly late in the evening. Remember hough, as the day goes on, you have more chance of your flight being delayed. Then you need to allow for the journey to the resort, which can be up to 4 hours! Arriving at 1am and trying to check in with tired kids can be an awful start to the holiday. So bear that risk in mind.

For your return back to the airport, the roads are busiest between 9am – 2pm. So try and avoid transfers at that time.

As a rule of thumb, if you arrive into your airport in France between 10am – 3pm, you are likely to hit traffic. If you have a flight leaving France between 1pm – 5pm, you are likely to hit traffic heading back to the airport.

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