French Customs Brexit Preparation Delays

French Customs Brexit Preparations Causing Delays


French Customs Brexit Preparation Delays 9 March 2019You may have read in the news that French Customs Officials have been practicing for a No-Deal Brexit Scenario and how this has caused severe delays at Calais and Eurostar terminals. You can read a BBC article about that here.

Unfortunately it seems the officials are continuing this action today, Saturday 9th March, at Grenoble Airport and Lyon Airport. They are effectively working as if we were already in a No-Deal Brexit situation. This means there may be additional security, passport and customs checks at these airports, meaning you may encounter larger than expected queues at Passport Control and Customs.

We are already seeing quite a delay between flights landing and people getting to our bus. If you are delayed, please DO NOT call the number on your Ben’s Bus eTicket as our staff at the airport are monitoring the situation. They will be busy trying to find a solution for late-arriving customers so calling them will only distract them from this important task. Instead, please find our rep as soon as you have your bags and you come out of Arrivals.

If you are fortunate enough to be with our staff in time for our bus, please do be patient if our transfer cannot leave at its scheduled departure time. We may have to wait for other customers if we don’t have enough room for all of them on later buses.

We thank you in advance for your patience and understanding that this is an exceptional situation outside of our control. We will, as always, try to do our best for all our customers. Fingers crossed the queues won’t be too big for you!

Posted 9th March 2019

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