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- Which resorts do you cover from Grenoble Airport?
The ski resorts we cover from Grenoble Airport are: Les 2 alpes & Alpe d’Huez. We can also provide you with transport to Vaujany, Oz en Oisans, Villard Reculas and La Grave and you can find details about this service here.
For all ski transfers to other ski resorts, we recommend a local company called Actibus who are local to the area, professional and have some English speaking drivers. They can offer competitive prices from Grenoble, Chambery and Lyon airports to any ski resort. You can also contact them at transport@actibus.fr
- What time do your buses go?
To see what time our bus goes, please put your dates into our online booking form here. Ben’s Bus runs ski transfers every day of the week connecting with almost every flight into and out of Grenoble Airport. Our dates of operation this year are 12th December 2009 - 18th April 2010. For all transfers outside of these dates please click here for a quote from our friends at Actibus
- I have booked a ski transfer with Ben’s Bus but I haven’t received my e-Ticket
If you have booked transfers using the Ben’s Bus website and you have not received an e-ticket from us then please check your junk mail folder. If you are still missing an e-Ticket then please e-mail ben@bensbus.co.uk
- How much is a Ben’s Bus ski transfer and what is the availability?
Please click here to view our prices for ski transfers from Grenoble Airport
PLEASE NOTE that we close our booking office the day before the transfer date. To check availability please book using the online system here. This will give you the total price for groups, please note there are no hidden charges.
- My payment fails at the visa verification stage, what shall I do?
We are sorry if you have problems with our payment site. This could be for one of the following reasons:
1. There was a temporary problem with the payment site – please try again in a short while.
2. You may be using foreign letters when you put your name / address into the Payment site. Please replace these with latin letters.
3. You have signed up to Verified by VISA or Secure Mastercard or another password driven security system operated by your bank. Sometimes our payment system is not compatible with the bank's system
Please do try again following the above tips and if it still does not work try with another card or from another computer. If you still encounter problems with multiple cards then please contact ben@bensbus.co.uk providing the type of card you are using, the name of your bank, the name of the card holder, the exact time and date of the failed transaction and if possible a screenshot of the error you receive.
- What happens if my flight is delayed?
If your incoming flight to Grenoble Airport is late, our ski transfers will wait for up to 45 minutes after your flights’ scheduled arrival time. If it's more than 45 minutes late and you miss your Ben's Bus transfer and there is space on the next bus, you can get on that one for free.
- How long does the ski transfer take?
Journey time is approximately 1hr 45 minutes to 2 hrs 15 minutes. This is dependent on traffic and weather conditions.
- How many stops will there be during my journey?
On Saturdays the journey to your resort from Grenoble Airport is nearly always direct. On Sundays and weekdays however, the bus may stop at Bourg d’Oisans, the village at the bottom, where you may have to alight and load onto a “feeder” coach to take you to your resort. You driver should introduce you to the feeder bus driver. We will endeavour to keep this inconvenience to a minimum.
- Where can I find your Conditions of Carriage?
Please click on this link to view our legally binding Conditions of Carriage
Ben’s Bus Grenoble Airport Enquiries email: ben@bensbus.co.uk |
